Doorstep cold calling; warning signs

SCAMS & FRAUD
Written By Hannah Hulme Hunter

A message from Thames Valley Police via Neighbourhood Alert

Beware doorstep fraud

As brazen as it may seem, some fraudsters will walk right up to you and attempt to scam you in the street - or on your own doorstep. They may pretend to be from a charity, or a tradesperson - or claim “urgent” work is needed on your property.

Their aim is usually to convince you to hand over money for something that does not exist.

What to look for

Fraudsters can be very believable, using urgency, emotion and charm to persuade you. Be wary if -

  • they ask for money or bank details upfront before providing goods or completing work;

  • they say they are doing work for your neighbours to gain your trust;

  • you feel pressured to decide immediately;

  • they cannot show a valid ID badge or proof of who they are or who they work for;

  • they become defensive or change tone when you ask questions or request time to think.

If you suspect fraud - STOP!

  • Break contact. Say “No thank you” and close the door

  • Do not hand over money or personal information

  • Never allow a cold caller to rush you. A legitimate trader will return later if asked to do so.

  • Check if it is genuine. Ask trusted friends/neighbours - or verify through Trading Standards

If you’ve already responded - don’t panic

  1. If you’ve made a payment: Contact your bank immediately using a trusted number (or 159 for most UK banks)

  2. In all cases: Report the incident so it can be assessed and the information used to help protect others

Report it!

Hannah Hulme Hunter
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